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Testimonials
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Penny was great ! Easy to reach very accessible and accommodating.a pleasure to work with very nice lady
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- Brenda Hanyak (Massage therapist)
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Day or night Penny was there. Even with our strenuous list of demands. Penny found us our new home for our family to grow! She was also full of gifts and ideas.
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- Breezy M. Warner
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Penny did a awsome job from start to finish with the selling of our home. We moved out of state and she was always informing us of people coming and going that we’re interested in our house , she’s very easy going and easy to talk to.We liked working with her from the beginning, We never were worried about any of it , she made it so simple. If you want a go getter she’s your Girl. Thanks again! John and Denise
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- Denise and John (Sellers of 6019 abba drive )
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Listed and sold house promptly at over asking price in a transitional market. Always available by phone and text. Also worked Saturday night on negotiations. Highly recommend.
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- Paul V. Pavlic
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Penny Smith is the gold standard for realtors. When purchasing our new home, Penny helped us to successfully navigate the bidding process. She kept us very well informed of each step of the buying process. Her expertise and calm nature made the experience smooth. Penny then helped us sell our previous home. She kept us on track for an open house date, and helped us successfully sell our home quickly and efficiently. Even after the experience, Penny has checked back in on us to see if we needed anything. We not only consider Penny an EXCELLENT realtor but also a friend.
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- Mark & Michele Zachman
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Penny helped us find our dream home and helped through the quick sale of our existing home. She was available every step of the way! Thank you Penny!
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- Lauren Anderson
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Penny made our home selling process quick and easy! She got our home on the market quickly, set up a productive open house and got us under contract within the first couple days. Penny made the closing process move smoothly and stress free. We would highly recommend Penny for any buying or selling needs.
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- Kyla Asbury (Physical Therapist)
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Penny was the difference maker in what could have been a difficult process. She handled the sale with out-of-state and buyers, and the purchase of the new property for me, plus, she brought in all of the other players I needed to make this seamless! I would recommend her to anyone and everyone!
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- Shawn Ireland (Owner- the Shawn Ireland Agency)
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Penny did a great job for us and she was even able to determine the correct listing price, such that the appraisal agreed with her estimate.
Penny was easy to work with and very helpful in the listing and sale of our home.
Here during and after sale hand holding was very spot on and greatly appreciated, by both my wife and I.
Penny would be our first choice if we had another property to sell.
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- Henry J Felkey
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Penny was so amazing to work with. Her industry knowledge helped us to buy and sell our ho,e. She was the best to work with!
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- Monica D
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Penny Smith was our real estate agent for the recent sale of our home in Westerville. As a result of Penny's efforts we were able to get an agreed upon offer for our home within just six days of our listing being activated for a very agreeable amount. Penny was also very timely as a go between in all of our interactions with the buyers. As a result we were able to complete the closing process quickly.
Penny worked closely with us to coordinate the sale of our home with the completion of our newly built home resulting in a smooth transition requiring only one move. This happened despite a volatile building schedule with our new home that required changes in the schedule for selling our home in Westerville.
All in all, my wife and I were very happy to work with Penny and would recommend her to others as a good person to work with on their home sale.
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- Bob Heinaman (Retired)
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Penny made the sale of our house very easy. She kept us informed every step of the way and helped us get service people when we needed them. You are in good hands when Penny is your agent!
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- Katie Felkey
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If you are looking for a house Penny will find it. She will stay on top of the buying process and answer any questions you have before during and after the closing.
You cannot go wrong with Penny Smith on the hunt for your next house,
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- Louis (Andy) Franke
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Penny is not only a friend but has been my realtor on a few buying and selling of homes. She was so correct in what she advised me to pay attention to in readying our house for listing, as I was concerned over every little issue. She was right. Being as it had been a while since I sold my last house, she kept me updated on all the new processes and procedures. The home sold very quickly with multiple offers. She was able to decipher the legal terminology in the different contracts offered in order for us to choose the best one. It worked! Penny has been in the business for over 30 years, therefore knowing the best route to take when selling and buying!
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- Jill Tinkham
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As a first time home buyer, I had many questions, fears and concerns. Penny Smith could not have been a better realtor for us to answer every question, calm all fears and take care of any concerns.
She is honest and forthright without making you feel pressured. Her calm and kind demeanor truly makes you feel comfortable and confident in your decision.
I would/will highly recommend Penny to anyone looking to buy their next home.
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- Ryan J. Schultz (Landscape Architect - Associate)
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Penny did a great job throughout the process. We sold for well over asking, and through her diligence she found us a great lot in the perfect neighborhood to build our dream home.
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- Jon Engle
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My husband & I have moved a lot for his career so we’ve worked with many realtors over the years. I can’t emphasize enough how important it is to choose an agent with the kind of experience Penny brings to the table. Buying/selling a house can be stressful so you want to choose a realtor who’s been through the high and lows of the market and someone who can navigate it all to get your house sold quickly. Add to that the connections Penny has within the industry and she goes beyond the usual means of attracting the right buyers for your home. Working with Penny was by far the smoothest selling experience we’ve ever had. And get this, she even made the process fun! Whether you’re buying or selling or both, you’ll be so glad you chose Penny.
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- Sue & Ken Trahan
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Penny is amazing! From the start of the process (until after the process) she was hands on and making sure everything fell into place. She made my dream a reality! HIGHLY recommend Penny for buying or selling your house. Her knowledge and experience are exceptional!
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- Karen Kochheiser
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Penny was very friendly and guided us well as we got the house ready to sell, then once ready to sell we had a number in mind, but she knew the market better and ended up no only getting us 20k+ more then we though, but sold it in less then 2 days!!! She was amazing
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- Daniel P. (Sold in 2 days over 20k more then I expected )
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Penny has been amazing during every step of the process! She has gone above and beyond to help us find the perfect piece of land to build on, and helped coordinate with our builders.
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- Craig & Nicole Wermert
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Selling you home can be a rather stressful process. Penny is knowledgeable, professional, understanding, and patient. She handled all the documentation with expertise and made the process as seamless as possible. She is a skilled and able negotiator. Penny is a pleasure to work with and I highly recommend her.
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- Karen Panetti
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I have had many real estate transactions with Penny and she has done a great job with each of them. Penny is knowledgeable about the market and very detail oriented.
It doesn't matter the size of the home or the price point, Penny can get it sold!
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- VENUS ROBY (PRESIDENT-EXECUTIVE TRAVEL)
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Penny helped my wife and I purchase our first home. Penny was always on top of the ball and was very great at explaining the process to us. She was with us every step of the way and was very patient. Penny is fantastic at what she does and we were so glad to have her help us!
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- John Laughlin Carter Jr. (First time home buyer )
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Penny was more than helpful in helping us find our perfect fit new home. And in selling our existing one very quickly.
Penny was always available, responding quickly when we called/texted.
She was extremely transparent and reliable through the whole process.
We wholeheartedly would recommend her to anyone buying or selling a home.
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- Dawn Bear
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Penny made selling so much easier. She went above and beyond the duty of a realtor making the process less stressful
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- Tammy Lamb (Seller)
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Penny is honestly the best real-estate agent we have ever worked with. She is extremely knowledgeable and provides excellent advice and follow-up during the purchasing phase of our new home. Her knowledge of the industry is of the highest caliber. In addition, she is kind, caring and attentive to the needs of her clients. We would recommend Penny Smith to any of my family or friends without hesitation. In our opinion, she is simply the best!
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- Mark & Michele Zachman (Senior Program Manager)
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Penny did a great job getting everything taken care of for us. She always took time for our calls and answered all of our questions. We would recommend her.
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- Aaron Hibbard (Systems Engineering Manager)
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Penny was a great help when I was ready to sell my house . Her photographer was top notch as well . Penny was very helpful and professional . The whole process went very smoothly . I would highly recommend her services !
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- Deborah Kerr
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Penny Smith is quite simply the best real estate agent my wife & I have ever dealt with - professional, personable and very creative. She handled a very difficult estate sale of a condo in Columbus, Ohio for us while we were stuck out here in California due to the pandemic. We will be ever thankful that we were able to work with such a skilled & knowledgable agent. TONY & LEILA LEHTONEN
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- Tony Lehtonen
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Very happy with the work that Penny did! She sold our house in less than a month. She also helped me with doing some things in the house after I had moved out of state during the sale. Her expertise helped make the process easier and she was always willing to help. I highly recommend her for anyone else needing to sell their house!
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- Raymond McFarland
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What an enjoyable experience! Penny was extremely helpful in guiding us through listing and selling our home. She's very knowledgeable about the local market and answered all of our questions quickly throughout the sales process. I would highly recommend working with Penny if you are buying or selling your home, you'll be glad you did!
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- Mike Cook
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She was always quickly responsive with solutions or answers. She recommended terrific handymen, painters and landscapers to help. She was supportive through a tough market! And we sold.
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- Terri Toebbe (Homeowner )
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Professional, Knows the Business of Her Career. Personable, she Truly feels like Family. She IS simply the BEST!
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- SharonMarie Miller
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Penny listened to what our home goals were and, boy, did she deliver in record time! She worked magic and got us into our wonderful new home. Also, she sold our home in less than 48 hours! She was easy to communicate with and quick to answer all questions. Would very highly recommend Penny!
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- Susie Moore
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I just can't say enough about Penny Smith! She was right with us every step of the way, from an initial consultation right down to the last stroke of the closing document pen! We never had to wonder what our status was along the way and often just checked in to see how we were feeling. Even after the closing, Penny offered advice as we needed an expert opinion about our new house closing process. Do not hesitate to hire Penny!!!
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- Lyn Kinney
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Penny Smith has been our adovcate throughout the sale of our home, and has real estate expertise that she used to insure our home sale made it to completion.
First, I was impressed that Penny knew several aerial photographers. She contacted one who took awesome stills and video of our home. The photos were clear and made it easy for a potential buyer to want to come and tour our home.
Penny guided us through 4 different potential sales, each of which requlired working with a different realtor and buyer. The difficulties she dealt with include low ball offers, questions about the sale of furniture in our home, understanding that some buyers only make one offer and will not counter-offer, and price selection in order to generate market interest.
Penny understands at what price a home should be listed, and when to adjust the price in order to encourage showings. In fact, after changing the price upon her encouragement, we had 2 more showings.
One quality that sets Penny apart from all other realtors is her advocacy. From the beginning it is clear she represented us as homeowners and only us. When I explained frustrations about an offer, she listened patiently and offered understanding. She explained the components of the real estate contract, and she took action to advocate our position with the other side which ultimately resulted in a very good compromise on closing costs and home warranty costs. This is just one example out of many which shows Penny knows what buyers want, and works with the buyers' agent to achieve the best possible outcome for her clients.
Besides being accessible at all times, Penny used docusign to make the authentication of documents fast and easy.
There are many stresses associated with selling a home and moving. Penny's understanding of this process, her wise advocacy, and her pleasant nature have earned our highest recommendation.
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- Lee Dayton
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Penny was very knowledgeable of the Columbus market, she gave great advice on how to upgrade our condo to sell. Her team was so nice to work with and everyone communicated well even when it was long distance. She was constantly updating us through the whole process which made everything go so smooth. The condo had a lot of exposure and sold very quickly. If anyone is interested in selling or buying a home....I highly recommend Penny.
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- Sheron Benkert
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Penny is truly AMAZING! What started off as a completely different search, Penny was patient with us as we navigated the market to find exactly what we didn't know we wanted. She found a TRUE diamond in the rough and was helpful during the whole buying process. She made our "summer home" purchase so incredibly seamless. She is truly exceptional, and we appreciate her beyond words!
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- Scott & Sarah Touroux (10 STAR REALTOR )
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Other than getting us top dollar +++ for our house in less than a day, she also communicated with us constantly. We knew everything we needed to know during the selling process, from staging, to showing, to picking the right offer.
And she recommended a great moving company.
Could not be happier!!!
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- Kelly Shaw
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Penny was absolutely exceptional to work with! As first time home buyers, my husband and I had plenty of questions and a lot to learn. Penny was with us every step and was professional, kind, and honest (and she answered our list of questions with a smile always). We highly recommend Penny for anyone looking for their next home! Thank you, Penny!!
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- Kaitlyn Gaddy
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Penny was great - she had specific knowledge of the neighborhood and what the market was for our home. She provided guidance on staging the home, number of open houses planned, local demand for homes in our area and the home was priced right from the start. She was available anytime to talk about strategy and timing. When presented with our plan to sell back in 2024 - she suggested the time line which worked out perfectly for us. Needless to say - the quickness in obtaining a qualified buyer was fantastic! We were luck to list with Penny and apricated her professionalism and honesty throughout the process.
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- ken trahan (VP Aircraft Maintenance - NetJets)
Columbus REALTOR® and Central Ohio Regional Multiple Listing Service, Inc .All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective
